Request Final Water Bill

To request a final water bill please:

Send the request to: waterbilling@sterling-heights.net
Please provide:
  • Service address
  • 6 digit numbers on the meter located in basement
  • Email address where the final bill request is to be sent

Other Payment Options


By Mail


The mailing address for water bill payments is as follows:

Department 181601
City of Sterling Heights - Water
P.O. Box 55000
Detroit, MI 48255-1816

Mailing payment without the coupon or using an online banking service may result in a delay in payment processing and/or late fee assessment.

Drop Box at City Hall


Treasury installed a payment drop box in the circle drive at the Utica Road entrance to City Hall, which allows for secure and convenient payments during the day and after hours.

Notice About Online Banking Payments



Online banking payments made by utility billing customers via their own banks website will be accepted on a conditional basis for non-delinquent accounts. The UB six digit account number must be provided.  Please refer to your water bill for your new water bill account number.

Online banking payments made by customers via their own banks' website vary in accuracy and the city has no control over the data transmitted; therefore a series of data filters must be used to ensure the highest level of precision in processing the files. As a result, rejections may occur for payments failing to fall within certain expected payment parameters, which may result in the application of a late fee assessment.