The Sterling Heights Library serves as an information center for our community, offering a wide variety of materials and services for education, entertainment, and enrichment in a welcoming and helpful environment.
To seek partnerships within the City and community organizations to promote awareness of library services and to explore opportunities for cooperative initiatives.
To provide library materials that meet the needs of our diverse community.
To improve access to the Internet and other electronic resources for information, lifelong learning, and leisure.
To provide an attractive, welcoming and functional library environment.
To promote and enhance skills in children through programs, outreach, and collections.
To support library staff as a key component in providing outstanding library service.
User satisfaction is important. It is realized through friendly, accurate, and timely service.
The library will provide information, collections, and services which deliver the maximum value to residents within the framework of available financial resources.
Technology and networking will be evaluated and implemented to provide enhanced and cost-effective service.
Staff will be given the training, authority and autonomy to make effective decisions to ensure quality public service.
The library will support each individual's right to access information without bias or discrimination.