My water bill is much higher than normal. Why?

A majority of high water bills are due to toilets that are leaking. Toilet leaks are often inaudible. Other things to check for are leaks in sprinkler systems, sump pumps that have water back-up systems, and dripping faucets.

 It is important to determine and correct the problem because wasted water results in high bills. One way to check if you have a problem is to write down the six-digit number off the water meter (usually located in the basement of the house) before you go to bed at night. The following morning, go to the water meter and compare the readings. If the meter has moved while you were sleeping, that indicates something is using water. A more immediate check involves the red dial on the water meter. When the dial is spinning, water is going through the meter. The red dial should be still when there is no water usage.

Show All Answers

1. How is water and sewer service funded in Sterling Heights?
2. What are the costs associated with water and sewer service?
3. What are the reasons for the recent rate structure change?
4. How did the City come up with the new rate structure and why?
5. What are the features of the new rate structure for water and sewer service?
6. What are the benefits to the customer of the rate changes?
7. How do water and sewer rates in Sterling Heights compare to other cities in Macomb County?
8. Where is my water meter? Isn’t it that plastic box on the outside of my house?
9. My consumption is high. Could the meter be running fast, or was there an error in the reading?
10. How will automated meter reading benefit customers?
11. How can I expect my bill to change as a result of the new rate structure?
12. How do water and sewer bills compare to other household utility costs?
13. How much does it cost to perform basic water-using activities in my home?
14. What happens if I don’t pay my water bill? Will my water be shut off?
15. I’m selling my house and have been told that I need to get a final water bill. How do I go about this?
16. My water bill is much higher than normal. Why?
17. My neighbors have the same number of people and water their lawn as much as I do. How come my bill is higher?
18. Where can I get information on the water consumption history for my account?
19. If I pay my water bill online with my credit card, are there any additional credit card processing fees that I have to pay?
20. I tried to make a payment online, but was denied access to the payment screen. What should I do now?
21. What are the most significant ways to eliminate excessive water consumption?
22. What are some useful home maintenance ideas?